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All Dried Up Store

Small Batch. From Scratch. Upcycled Vegetables. Made By Humans.

FAQs

Would you like a large or internationally shipped or personalized order? Email info@aangen.com you to help you with your order

 

What is your return policy? 

We are currently unable to accept returns. However, if you are unsatisfied with your product you can contact us at hello@aangen.com and we’ll make it right.

Where can I find ingredients and nutritional information for your products? 

Each specific ADU product page contains a list of nutritional information and ingredients. 

 

Does ADU contain any allergens? 

While we advise anyone purchasing ADU soups to read over the ingredients to ensure all are safe for their personal

consumption, they are created to be consumed by most people without the worry of allergens. 

  • Not low FODMAP friendly (onions and garlic) 

  • The potatoes in some recipes means it’s not paleo 

  • Some recipes contain

    • oatmilk 

    • Lactose-free, gluten-free

    • Liquid smoke 

  • Every label and product listing has a complete ingredient list; please check before ordering.

  • For additional info; please contact hello@aangen.com 

 

What is the shelf life of ADU products and how should they be stored? 

ADU products can last up to 6 month. 

 

Is the packaging environmentally friendly? 

We are currently in the process of changing to more environmentally friendly packaging. To do so, we welcome new partnerships and ideas surrounding sustainable packaging and sourcing. If you have any suggestions or further questions, contact hello@aangen.com

 

Do I need a stove to cook ADU? 

Nope! All Dried Up soups were created to be rehydrated and eaten by anyone no matter what their living situation is.

All you need is cup or bowl with a lid and hot water.

 

 

Order FAQs

 

 

How can I edit/cancel my order once it’s been placed? 

As long as your order hasn’t been shipped, you can edit/cancel your order. Contact hello@aangen.com to make any necessary changes.

 

How do I track my order? 

When your ADU order is placed you will be given a tracking number. 

 

Can I place a custom order? 

Most definitely! Contact us at hello@aangen.com and we’ll see what we can do for you. 

 

My package is missing! What can I do? 

Please be advised that shipping and tracking information do take some time to update. However, should you have any

concerns you can contact us.

 

Shipping FAQ

 

What locations do you ship your products to? 

We currently ship across Canada. 

  • Dependent on shipping, but ALL of Canada, no International at this time 

  • Hard to reach or rural areas may incur additional shipping costs or times.

 

How long will it take for my order to arrive? 

Generally, orders take about 1-2 weeks to arrive at locations within Canada.

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